SHIPPING AND PAYMENT INFO
HOME DELIVERY - Your order will be shipped with one of our specialized transport company. These include large bathtubs, shower bases, etc. Delays vary, usually between 3 and 7 days, after the order has been processed (1 to 3 business days).
The transport company will call you to set up a a delivery date and a time window, whenever possible.
STORE PICKUP BY APPOINTMENT - You can choose to pick up your order yourself free of charge, by appointment at one of our stores.
When placing your order online, select Pick up in store and choose the store where you want to pick up your order. Once your order has been processed and received at the selected store in the following days, the store will contact you to schedule a specific appointment for your pickup.
Larger items: Please note that some oversized or very heavy items cannot be sent to our stores.
PAYMENT OPTIONS
We offer many convenient ways to pay for your order for added flexibility! All online transactions are 100% secure and backed up by a powerful anti-fraud system, so you can shop with peace of mind knowing your information is safe. Our website currently accepts major credit cards through Moneris.
You can choose to pay online by credit card (Visa, Mastercard, American Express):
IN-STORE PURCHASE
You can pay with: Visa, Mastercard, American Express, Interac or cash.
BY PHONE
Transactions by phone can be limited. We accept Visa, Mastercard, American Express.
CUSTOMER SERVICE
You have a question or would like to know the status of your order?
We're here to help Monday through Friday, from 9 a.m. to 5 p.m., except statutory holidays.
